SHOP WITH CONFIDENCE! Silver Fox offers a 14-day return policy. Once the product is returned, inspected, and confirmed to be in its original condition, a full refund will be issued.

Returns must be initiated within 14 days of receipt, with products showing no signs of damage, wear, or abuse. All items, including promotional items and the product’s case, must be returned in pristine condition to qualify for a refund.

Prior to returning any product, please send us an email to receive return instructions and, if necessary, a return authorization number.

It is crucial to follow the authorized return instructions before shipping your parcel. Parcels not marked correctly as per these instructions will be rejected upon arrival.

To be eligible for a refund or exchange, all orders must be shipped back within 14 days of receipt, with tracking information confirming the date of return. Proper packaging is essential to prevent damage during shipping; any damage resulting from poor packing will void the possibility of a refund or exchange. This policy is non-negotiable, and Silver Fox Scissors Inc reserves the right to make the final decision.